UPDATES FOR STUDENTS

NEW 19-08-20: For the latest updates from UCAS on A-Level results etc please go to > UCAS updates

10-08-20: RESULTS DAY – you can read our letter to students and parents regarding results day here > Results day letter

27-07-20: Ofqual has published a student guide for those receiving qualification results in England this summer. This guide will help you understand how results have been awarded this year and where to find more information > click here

FAQs for current students

Important information about university applications and the revised A Level grades:

  • Universities are now aware of the revised grades.
  • If you are now eligible for your original choice(s) but missed out on the original results it is hoped that the university will contact you.
  • If you don’t hear anything by Monday (24th August) please contact the relevant university.
  • Universities have a deadline of 7th September to deal with any issues brought up by the revised grades.
  • Student number caps have been lifted so some universities now have more space on some courses and may be able to offer you a place based on your revised grades.  This is not guaranteed but hopefully you may find this applies to you.
  • Some universities may offer you a guaranteed place next year if you agree to defer for a year.
  • Do NOT use the decline my offers feature on UCAS until you have contacted the university(ies) and are clear that you have a place on a course you would prefer.
  • Follow whatever instructions universities give you for how to change and update your offers.  These may vary from university to university.  Be very careful to follow what they say.
  • There are still over 30,000 places available in Clearing + BUT be sure to contact the university first and agree a place before declining your existing offers for a clearing place.
  • If you are happy with the university place you have confirmed on your UCAS account then you don’t need to do anything.
  • UCAS have extended the deadline for you to amend your offers until 11th September.  After that it might not be possible so bear that in mind.
  • If you want any help or advice, please contact the college, via the phone or email or your personal/progress tutor.

The College will remain open right through the summer period for those who need further advice and guidance at this time. Please contact Student Services to arrange a remote or telephone appointment.

In addition a team of staff will be available in College from 13 August to provide support for all students seeking support with university admissions, clearing, apprenticeship and employment applications.

Students progressing from Level 2 to Level 3 at Priestley will also receive individual appointments that commence on 20th August and run through to 26th August and a special ³virtual´Choices event will be running online between 10.00am and 2.00pm on 20th August.

In line with Government guidance, Free School Meal vouchers or Priestley Bursary Vouchers will continue to be provided for all those entitled right through to the week commencing 24 August.

If you require personal support over the summer break please do not hesitate to contact us via Student Services or the support email studentwelfare@priestley.ac.uk

We have been working hard to maintain contact and offer support for all our students whose course has finished to ensure they have positive progression plans in place and that their wellbeing has been maintained during this lockdown period. In addition to this ongoing support, we have produced a College Leavers Information Guide which outlines a variety of progression routes to assist those students who may still be unsure of their next steps.  The booklet includes:

  • Wellbeing support
  • Accessing professional careers advice
  • Your options on leaving college
  • Lists of alternative providers of Further Education, Apprenticeships, Employment and Training

Please click on this link to access the booklet: https://www.priestley.ac.uk/wp-content/uploads/2020/07/College-LeaversInformaion-Guide-2020.pdf

Due to Covid-19 we have had to cancel this year’s Awards and Celebration Evening that was due to be held at St Elphin’s Church on Thursday 3 September. However we will be announcing the names of our annual award winners during September.

Due to the Covid-19 pandemic we are adapting our normal procedures to ensure the safety and well-being of all students, staff and visitors at this time

A Level, AS and most Level 3 Vocational results will be released on Thursday 13 August. However a few Vocational Level 3 results will be forwarded to universities on 30 July.

Students or their nominated representative will be able to collect these results in person between 8.00 and 10.00am. This year rather than giving out all results from the Sports Hall students will be directed to different areas of the campus to help ensure social distancing. Areas will be allocated by surname.

We ask that students are accompanied by no more than one adult to the given area, wherever possible, but other family members are welcome to stay in a car on the college car park if they wish.

All Level 3 results will be emailed to all students at 11.00am.  GCSE and Level 2 Vocational results will be published on 20 August. These can be collected in person from College as above from 8.00 to 10.00am. These will be emailed out by 11.00am.

NEW 27-07-20: Ofqual has published a student guide for those receiving qualification results in England this summer. This guide will help you understand how results have been awarded this year and where to find more information > click here

In December (dependant on the latest Covid-19 guidance) all students who are leaving Priestley this summer will be invited to call into the College to collect their certificates and visit meet up with their former teachers. Note: We do not normally receive certificates from awarding bodies until November and we are unable to post them to students due to concerns about identity theft. More details will be circulated as soon as arrangements have been confirmed.

This year awarding bodies are offering the opportunity for students to enter for an autumn re-sit for if you do not believe the grade you have received at A Level, AS or GCSE reflects your true ability. We are still waiting further guidance as to how other qualifications with external assessments will plan for students to re-sit if need be. We will provide details of how you can enter for a re-sit as soon as results are released on the 13th or 20th August. However you should note that the deadlines for entries are:

  • GCE / AS & A-Level – 4 September
  • GCSE (except English Language and Mathematics) – 18 September
  • GCSE )English Language and Mathematics) – 4 October

Awarding bodies have not yet released their fee charges. Where fees are applied we will seek to support those students who were entitled to College bursaries.

NEW 27-07-20: Ofqual has published a student guide for those receiving qualification results in England this summer. This guide will help you understand how results have been awarded this year and where to find more information > click here

We have written to all returning students to explain the revised enrolment arrangements for progression to Year 2.  Once Level 3 Year 1 results are released on 13 August you will either be able to remotely confirm your Year 2 programme or be invited in for a formal discussion to agree your programme.  Year 2 progression appointments will take place on Thursday and Friday 27th and 28th August.

We are encouraging and supporting continued learning at home during this time, in line with the guidance both from Ofqual and from all the exam boards.  This is so that when learners return to school or college, progress to HE, an apprenticeship, or work, they have the knowledge and skills they need to continue with confidence.  We also recognise the benefits that learning and a structured day have on general health and wellbeing.

A number of staff are always on “duty” remotely, including:

  • A member of the Senior Management Team
  • A Designated Safeguarding Lead (DSL)
  • Representatives from each Faculty
  • Representatives from the Pastoral Team
  • Staff from our Study Support Team

If you have any issues we would encourage you to contact us through our dedicated email addresses:

collegework@priestley.ac.uk for any concerns regarding your studies

studentwelfare@priestley.ac.uk for any pastoral/safeguarding concerns

In this way we will be able to efficiently direct your enquiry to the appropriate member of staff.

A-Level and GCSE Students

Ofqual’s recent guidance makes it clear that A Level and GCSE students are no longer required to submit any additional work to inform final ‘calculated’ grades.  However, if you are unhappy with the calculated grade you receive, you may wish to sit an exam in September, so it’s important that you complete the full course syllabus. It is also important to complete your course to ensure there are no gaps in your learning when you progress to university or to employment.

AS Level Students

If you are studying an AS Level subject and intend to return to continue to A Level in September you will need to complete the full course and syllabus to ensure that there are no gaps in your learning as you embark on Year 2.  Although this will require completing work until summer, this cannot improve the grades we will estimate for you during the grading process as set by Ofqual.

Vocational Students

Although Ofqual have not yet issued final guidance about how grades will be calculated for students taking general, vocational or technical qualifications, you are encouraged to continue to complete your coursework to ensure that there are no gaps in learning that may impact on your progression.  If you intend to return to Priestley to progress to Year 2 in September, you will need to complete the full first year course to ensure that there are no gaps in your learning.

As a minimum you should be studying the same number of hours as on your timetable. Some tasks will need to be completed outside of this time, as you would complete homework in a normal college week.

We are encouraging and supporting continued learning at home during this time, in line with the guidance both from Ofqual and from all the exam boards.  This is so that when learners return to school or college, progress to HE, an apprenticeship, or work, they have the knowledge and skills they need to continue with confidence.  We also recognise the benefits that learning and a structured day have on general health and wellbeing.

Yes, you can communicate with all your usual teachers via google classroom and/or email. Please allow them time to respond, they will generally do this within normal college hours.  If you have a more general query, you can email collegework@priestley.ac.uk if it is course related, or studentwelfare@priestley.ac.uk for pastoral support.  Your teachers will confirm with you a specific 1 hour slot each week, to make themselves available to answer your questions.

Request support via google classroom or via email.  Please allow some time (24 hours during working days) for your teacher to reply. There is also the generic email address that can be used, collegework@priestley.ac.uk If a teacher is unwell they may not be able to respond as quickly in that case pass your questions to the collegework email too

Many teachers are posting video links and relevant material on their google classroom/moodle. They will also direct you to the best online resources.  Many sites such as the BBC (iplayer and sounds) host a range of educational documentaries and podcasts to support your learning.

If you are having difficulty accessing online learning materials and/or our website and emails, please do contact us so that we can see if we can help. If necessary leave a voice message at the main college switchboard as it will be picked up. Our website also highlights the importance of keeping safe whilst you are online. There has been a spike in the number of phishing emails and scams, so please don’t click on any links where you do not trust their source.

Please do remember to keep checking your College email, google classroom and moodle for important messages and updates.

There will be no exams for Summer 2020. Returning students may be required to sit a formal assessment/exam to support progression.

The grading process to be used to calculate AS/A-Level and Extended Project Qualification grades is explained in the following letter and guidance from Ofqual:

Read the letter from Ofqual

Read the Ofqual guidance on grading this summer – UPDATED 6 May 2020

Ofqual have not yet issued guidance about how grades will be calculated for students taking other general, vocational or technical qualifications.  We will update this FAQ when this guidance is released.
No. As part of our usual progress monitoring, teachers will assess your work and give a working grade (where you are now) and a predicted grade (where they think you will finish in the summer). More information about how your ‘calculated’ grade will be set can be found in the following letter and guidance from Ofqual:

Read the letter from Ofqual

Read the Ofqual guidance on grading this summer – UPDATED 6 May 2020

Ofqual have not yet issued guidance about how grades will be calculated for students taking other general, vocational or technical qualifications.  We will update this FAQ when this guidance is released.
No. As part of our usual progress monitoring, teachers will assess your work and give a working grade (where you are now) and a predicted grade (where they think you will finish in the summer). More information about how your ‘calculated’ grade will be set can be found in the following letter and guidance from Ofqual:

Read the letter from Ofqual

Read the Ofqual guidance on grading this summer – UPDATED 6 May 2020

Ofqual have not yet issued guidance about how grades will be calculated for students taking other general, vocational or technical qualifications.  We will update this FAQ when this guidance is released.

Any estimated grades that you receive in your progress monitoring report form only part of the decision making process and these grades may differ from what a student’s overall calculated grade will be in the summer.  More information about how your ‘calculated’ grade will be set can be found in the following letter and guidance from Ofqual:

Read the letter from Ofqual

Read the Ofqual guidance on grading this summer – UPDATED 06-05-20

Ofqual have not yet issued guidance about how grades will be calculated for students taking other general, vocational or technical qualifications.  We will update this FAQ when this guidance is released.

Grades for cancelled A-level exams will now be published on their original planned results day – 13 August 2020

The process of awarding grades for Vocational, Technical, and other qualifications (e.g. BTEC Nationals, Cambridge Technicals and Functional Skills) is yet to be confirmed.

Ofqual’s latest advice about how grades will be awarded for such qualifications can be accessed via the following link:

Ofqual Update – Summer 2020 results for vocational, technical and other qualifications

Further updates from Ofqual are expected after Easter and we will update this FAQ when any further information becomes available.

Individual awarding bodies will also be issuing their own guidance in the near future so the arrangements may vary by qualification/course.

Even though there are no summer exams, revision is good practice and will help consolidate skills and knowledge. This will prepare you better for your next steps e.g. for returning students you may be required to sit a formal assessment/exams. For leavers, you will be better prepared for University and employment.  Furthermore, you may decide to take your final exams in September.

All teachers will be making revision material available where there is usually a final assessment. The College has revision tips available on our website.

Yes. The Department for Education has stated that students who do not sit their summer exams – will have the option of sitting an exam ‘at the earliest reasonable opportunity’ once Colleges are open and in the Summer 2021 – however the details are sketchy and this will not be for everyone.

Please contact the College by email collegework@priestley.ac.uk if it is course related, or studentwelfare@priestley.ac.uk for pastoral support. We will do our best to support remotely when the College is closed.

Please contact the College by email collegework@priestley.ac.uk if it is course related. We will do our best to support remotely when the College is closed.

We advise all students to download material provided by teachers (e.g. off Google Classroom or Moodle). This should prevent temporary disruption to your learning and enable you to carry on working.

You should already be a member of the relevant Google Tutorial Classroom group. Don’t worry if you haven’t yet joined, please use the code below and make yourself a member.  We will continue to communicate key tutorial messages via these Google Classroom forums to you.

 

Level 2 Tutorial Classroom: 2qpuchy

Level 3 Year 1 Tutorial Classroom: jjvi45u

Level 3 Year 2 Tutorial Classroom: x5icn6a

Clearing will be available from 6 July and continuing over the summer, giving you the flexibility to make choices throughout the rest of the year.

This year’s admissions cycle faces as little disruption as possible and Clearing goes ahead as normal – Michelle Donelan, Universities Minister, Michelle Donelan, states that disruption to the university admissions cycle will be minimal (04/05/20)

Whether you have a conditional or unconditional offer, you will have the opportunity to change your choice once you have received your grades. This will be supported by a new service that can suggest alternative opportunities, based on your qualifications, your course interest, and other preferences, helping you filter the multitude of courses in a structured way.

This is a developing situation.  The Government has announced to all universities to stop making unconditional offers or amending any existing offers to students for up to 2 weeks from 24.03.2020, To find out more go to UCAS: UCAS guidance on the current situation: https://www.ucas.com/undergraduate/after-you-apply/coronavirus-covid-19-latest-updates

UPDATE – This restriction ended on 4th May so you may now start to see changes to your offers, these should be communicated via your email and you check using the Track feature on your online UCAS account.

Yes, UCAS continue to offer their service as normal.  If you need to contact them about your offers use this number:

UCAS undergraduate applications helpline number: 0371 468 0 468

For conservatoires: 0371 468 0 470

If you need our help please contact the college at: studentwelfare@priestley.ac.uk

 

You might want to read this reassuring article by UCAS CEO Clare Marchant who says that, with the right support, you can still make aspirational choices in a time of crisis.

Article by Clare Marchant

Universities should contact you via the email you entered into your UCAS account.  They may also contact you via UCAS Track. You can also check the university websites either directly through a Google search, or via the UCAS website course search tool. If you need any help please contact the college via: studentwelfare@priestley.ac.uk

The admissions process is broadly the same as in previous years whereby UCAS receive regulated exam results from the awarding bodies (exam boards) and they match these to students’ applications, to send on to the universities and colleges that are holding offers for them.  Using these exam results the universities will treat applications in the normal way by confirming or rejecting an application once results are released.
Universities Minister Michelle Donelan has written to all students to ensure they are aware of recent announcements. You can read her letter here > Michelle Donelan letter
Please be reassured you that, if you have accepted an offer, meet the conditions, and decide to take the place, nothing has changed.
Universities and colleges have been asked to temporarily pause making unconditional offers, or changing conditional offers to unconditional, until at least 4 May. Conditional offers are still being made as usual.
Universities and colleges can, from Monday 6 April, continue to make unconditional offers to students but only in the following very limited circumstances until further notice:
  • International and domestic students who have already achieved the requisite qualifications – e.g. mature students.  This includes Art Foundation students.

Remember as long as you applied by 15 January you do not have to accept any offers until 5 May at the latest, so there is no immediate rush.

UPDATE – Universities were not allowed to make any new unconditional offers up until 4th May 2020.  This restriction has now been lifted so they may now do so again. Check your offers on your email and UCAS online account.

The deadline for applicants to reply if they received all decisions from all their choices by 31st March is 19th May.

If you did not receive all decisions from all your choices by 31st March, you will need to reply to any offers received by 6pm on the 18th June (UCAS statement here).  If you have been affected by this, you should have received an email from UCAS to inform you about the updated deadline in UCAS Track.

We advise you not to alter your intentions until you have the full picture from all of your applications.

It’s important that you understand the different types of offers.  Please click on the link below to find out more about types of undergraduate offers:

Types of Undergraduate Offers

To help you make your decision, there are also many resources available online to help, including:

  • University and college virtual open days on ucas.com.
  • The chance to speak to current undergraduates through Unibuddy on ucas.com to find out about student life and the courses you are applying for.

Click on the following link to access the UCAS update about this support they are providing to help you research your options:

UCAS University Options Support

UPDATE FOR SEPTEMBER 2020 UCAS APPLICANTS: If you have made 4 or fewer UCAS applications you can increase your number of applications to 5 in UCAS Track. If you’ve only made 1 application so far you will be charged an additional £5 do to this. Before you increase the number of your applications you will need to contact the university(ies) first to check if there are any spaces on the courses.

There are a number of virtual open days and webinars available. The full list can be found below…

Virtual Events

Yes, you can (it is possible to apply to universities via UCAS up to 30th June).  Email studentwelfare@priestley.ac.uk for further guidance and assistance from our careers and UCAS team.

Guidance on the process is here https://www.ucas.com/undergraduate/applying-university/filling-your-ucas-undergraduate-application

If you don’t have a UCAS account then sign up – go to the link above which explains how to apply.

Update 2nd April

Use Informed Choices to help you understand which subjects open up different degrees, particularly at Russell Group universities.

Informed Choices

UCAS EXTRA: If you don’t get any offers or reject all the ones you do receive you will be eligible for UCAS EXTRA (you MUST have made all five possible applications in the first instance to use EXTRA). This allows you to make up to 5 further applications at no cost. To do this you apply to additional courses one at a time, using your existing personal statement and references – though you may be invited to submit a revised personal statement if you’re applying for a different subject.  When you make an EXTRA application, you will either be accepted or rejected. If you are accepted, you have a place, if you are rejected you can move on to another new application until you either get a place or use up all five additional applications.  Details can be found here:

https://www.ucas.com/undergraduate/after-you-apply/types-offer/extra-choices

Advice for EXTRA applicants – You are not able to edit your existing UCAS application if you want to apply to slightly different types of courses via EXTRA. You should instead contact the university you intend to apply to driectly and ask if they want you to provide a newer personal statement. If they want a different one then check where to email it to and then check it over with your Personal/Progress Tutor before sending it.

Clearing: if you receive no offers, including through EXTRA, or you apply after the 30th June 2020, you will need to go through Clearing. This is another phase of the application process, if you haven’t managed to secure a place through the normal application, or Extra process.

https://www.ucas.com/undergraduate/results-confirmation-and-clearing/what-clearing

UPDATE 04/05/20: The government have announced a new service will be provided after results to allow students to change their applications and match themselves with courses.  Although the details are not clear the Minister for Universities has said that “whether you have a conditional or unconditional offer, you will have the opportunity to change your choice once you have received your grades. This will be supported by a new service that can suggest alternative opportunities, based on your qualifications, your course interest, and other preferences, helping you filter the multitude of courses in a structured way.”

Usually indicated by the start date you select on your initial application. If you decide you would like to defer your place after indicating an earlier start date, you should request this from the institutions for which you hold offers by contacting them directly.

https://www.ucas.com/undergraduate/applying-university/when-apply/deferred-entry

You apply via the government’s central web portal, here:

https://www.gov.uk/student-finance

UPDATE 04/05/20: The deadline for completion of Student Finance applications for university entry in 2020 is 22nd May.

UPDATE 04/05/20: Minister for Universities, Michelle Donelan, issued the following statement: “Many of you will have applied for a Maintenance Loan for the coming academic year, 2020/21, and some of your families will have seen their income reduced in recent times. If you have been awarded the maximum Maintenance Loan, you do not need to do anything, as you will receive the maximum level of support as planned. If you have applied for support, and have been awarded a lower amount than the maximum, and believe your household income for the current tax year (2020/21) will drop by at least 15% compared to the household income you provided when you were initially assessed, Student Finance England may be able to help. Further guidance on eligibility and how to apply is available online.”

If this affects you then please contact Student Finance and look for guidance at: https://www.gov.uk/student-finance

The Student Finance England YouTube channel has lots of useful videos:

https://www.youtube.com/user/SFEFILM

You can also find out more here: https://www.ucas.com/sfe

Now is a good time to explore possible scholarships, grants, etc:

https://www.unifrog.org/student/opportunity/start

https://www.ucas.com/alternatives/apprenticeships/apprenticeships-england/what-apprenticeships-are-available-england

Find a job

On the careers pages on Moodle, see the “How To Find Vacancies” document in the “Making apprenticeship, employment and training applications” section.

UNIFROG-CV writing tool https://www.unifrog.org/student/cv

On the careers pages on Moodle, see the “Making apprenticeship, employment and training applications” section.

On the careers pages on Moodle, see the “Gap Year” document in the “Understanding your options” section.

https://www.ucas.com/undergraduate/applying-university/when-apply/deferred-entry

I was due to attend a placement linked to my level 2 course, do I need to still attend?  Will it be rearranged?  Will it impact me passing my course?

All placements are currently suspended and will not be taking place at this time. Employers have been notified so there is no need to do anything yourself. Where possible, we will try and rearrange a placement for you but if this is not possible, you will still pass your level 2 course.

I attend a regular placement as part of my course.  Do I need to still attend this?  If I don’t will it mean I will fail my course? 

The advice regarding self isolation is changing daily. However, in the first instance we advise that you contact your employer as you might need to be risk assessed to see if the placement is still viable. Many employers are now encouraging working from home, so it might not be possible to continue with your placement. If a placement can’t now take place please inform our Industry Placement Coordinator p.gardner@priestley.ac.uk so that we can update our records. Your grades will not be affected and the exam board is in the process of communicating with us about this.

I have self-sourced a placement for later this academic year. Should I still go?

If you have made arrangements with an employer, it is worth checking with them to find out the latest position. If you have concerns about work placements you can contact our Industry Placement Coordinator at p.gardner@priestley.ac.uk and she will give you up-to-date advice and guidance

I have support in the classroom – how will this work?

Your study support assistant will be in touch with you directly, you can email them as well as liaising with your teachers via Google classroom. You can also download and use the Study bar for screen changing and other tools for reading back text, use Google tools, capture text on your phone and play it back to access the notes and presentations provided online by your tutors. If you want to ask the Study Support team anything use the studentwelfare@priestley.ac.uk

If I need support regarding my wellbeing what can I do?

You can access the Wellbeing section on the Priestley College website https://www.priestley.ac.uk/wellbeing-and-support/ below are a few signposted sites to help you

Happy OK Sad website has a range of contacts for you to access, whether you need urgent support or ongoing support.  It also gives you support on how to look after your wellbeing during these uncertain times. http://happyoksad.warrington.gov.uk/

At Kooth (online wellbeing service) they understand that this can feel like a worrying time and they would very much  like to support you.  They offer free, safe and anonymous online support and counselling from qualified counsellors, with no waiting lists.

Papyrus – We provide confidential support and advice to young people struggling with thoughts of suicide, and anyone worried about a young person through our helpline, HOPELINEUK.

 

I am feeling quite low with my moods as I can’t go out of the house.  Is there anyone I can speak to that can help me?

https://www.mind.org.uk/information-support/coronavirus-and-your-wellbeing/

https://www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-staying-at-home-tips/

You will need to contact the Housing Plus team on: 01925 246868 or housingadvice@warrington.gov.uk and make it very clear that you have nowhere to stay.

The Housing Plus team will then record all your details and guide you through the process.

You must also email college to inform us on studentwelfare@priestley.ac.uk

Email college and we will advise and guide you in this situation  studentwelfare@priestley.ac.uk

Please use the studentwelfare@priestley.ac.uk email.  This will be seen by a member of the Senior Tutor/ Pastoral team in college and handled swiftly and sensitively by the team.

If you are in immediate danger and feel unsafe ring 999 for the emergency police services. If it is not an emergency and you want to report an incident to the police ring 101 for the non-emergency police services. You can also email studentwelfare@priestley.ac.uk  to inform a member of the Senior Tutor/ Pastoral/ Safeguarding Team in college and your report will be handled swiftly and sensitively.

Over the last few weeks, Priestley College has issued Free School Meal vouchers directly to students with an entitlement.

From 4th May 2020, this will be funded by DFE and vouchers will be sent directly from their online system (Edenred) to the email address we have registered for you. The value of the voucher is set by the DFE at £15 each week, per student.

From 4th May 2020, all students with an entitlement to Free School Meals will receive an email each week from Edenred containing an eCode. You’ll need this code to redeem for an eGift card for a supermarket of your choosing (your email will provide a step by step guide on how to do this). Some cards can be spent online and in-store, but some can only be spent in-store so please check carefully before ordering.

IMPORTANT – You cannot take your a 16-digit eCode and take this into supermarkets to try and spend them. Supermarkets cannot accept eCodes, students/parents must first exchange them online for supermarket eGift cards.

 

Please note it can take up to an hour to enter the website, but this can vary during peak and off-peak hours. For a shorter queuing time, we recommend trying outside of peak hours or days, which is between 10am and 5pm, and on Mondays.

If you have any questions, please refer to these useful FAQs:
www.edenred.co.uk/Documents/DfE/DfE_FreeSchoolMeals_ParentCarerFAQs.pdf

For answers to more Frequently Asked Questions please also visit: https://www.priestley.ac.uk/sixth-form/faqs/

FAQ answers correct at time of publication – Tuesday 3 April 2020

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